Business Name: MIT Repairs Ltd
Address: 4 New Goulston street, London E1 7QD
Telephone: +44 7824905463
Email: Info@mitrepaircentre.co.uk
Website: www.mitservicecentre.co.uk
By requesting, authorising, booking, paying for, submitting equipment to us, or otherwise using any of our repair, technical support, maintenance, installation, upgrade, software, networking, remote support, or data recovery services, you automatically agree to these Terms and Conditions.
Acceptance shall be deemed to occur when:
A device is submitted to us.
A repair request is made.
A quotation is accepted.
A deposit or payment is made.
Technical assistance is requested.
Any service is received from us.
No physical signature is required for these Terms and Conditions to become legally binding.
Services include, but are not limited to:
Laptop repairs
Desktop computer repairs
Mobile phone repairs
Tablet repairs
Apple and Windows device repairs
Software installation and support
Virus and malware removal
Hardware upgrades
Data backup and migration
Data recovery services
Remote technical support
Network and Wi-Fi support
Business IT support
Custom computer builds
All quotations provided before inspection are estimates only.
Additional faults may be discovered during diagnosis.
Additional work will not be carried out without customer approval.
Diagnostic charges may apply whether or not the repair proceeds.
The customer confirms that:
They are the owner of the device or authorised to request work.
All information provided is accurate.
They have removed SIM cards, memory cards, and accessories not required for repair.
They have backed up all important data before submitting the device.
Customers are solely responsible for backing up all data before any service is performed.
Although reasonable care is taken:
Data may be lost, altered, corrupted, or become inaccessible during repair.
Software updates may result in data loss.
Hardware replacement may require reinstallation of software or operating systems.
We accept no responsibility for loss of data, software, applications, settings, contacts, messages, photographs, documents, or business information.
Customers should maintain their own backup at all times.
Data recovery is provided on a best-efforts basis.
We do not guarantee:
Successful recovery.
Complete recovery.
Recovery of specific files.
Recovery within a specific timeframe.
Charges may apply regardless of the amount of data recovered if recovery work has commenced.
Customers may be required to provide passwords, PIN codes, administrative credentials, security patterns, or unlocking information necessary to perform testing and repair.
Failure to provide access credentials may limit our ability to diagnose, test, or verify repairs.
We reserve the right to use third-party suppliers, manufacturers, specialist repair centres, data recovery laboratories, software providers, couriers, technical consultants, or subcontractors where necessary.
By using our services, customers agree that:
Devices or components may be transferred to approved third-party providers.
Specialist repairs may be outsourced.
Certain services may be completed by subcontractors.
Third-party turnaround times may affect repair completion dates.
We will take reasonable care when selecting and instructing third-party service providers.
Devices may contain hidden faults or pre-existing damage.
This includes:
Liquid damage
Corrosion
Cracked screens
Damaged connectors
Previous repair attempts
Electrical faults
Customers acknowledge that:
Additional faults may be discovered.
Repair attempts may not always be successful.
Certain repairs may result in complete device failure due to existing damage.
Unless otherwise stated in writing:
Repairs are covered by a warranty period of:
90 Days Parts and Labour
Warranty covers only the repair performed.
Warranty does not cover:
Accidental damage
Liquid damage
Physical damage
Customer misuse
Software corruption
Malware or viruses
Unauthorised repairs
Power surges
Normal battery wear
New faults unrelated to the original repair
Payment must be made before devices are released.
Devices not collected within 30 days of notification may incur storage charges.
Devices not collected within 90 days may be considered abandoned.
Subject to applicable law, abandoned devices may be:
Recycled
Sold
Disposed of
to recover outstanding costs.
Payment is due immediately upon completion of work unless otherwise agreed.
Deposits may be required for:
Special order parts
Custom-built systems
Data recovery services
Business projects
Deposits become non-refundable once parts have been ordered or work has commenced.
Diagnostic fees are non-refundable once diagnostics have started.
Labour charges are non-refundable once repair work has been completed.
Special-order parts are non-refundable once ordered.
Data recovery fees are generally non-refundable once work has commenced.
Software installations, setup, virus removal, migration, and configuration services are non-refundable once completed.
If work has not yet commenced, refunds may be issued less any costs already incurred.
Nothing in these Terms excludes liability that cannot legally be excluded under UK law.
Subject to applicable law:
Our total liability shall not exceed the amount paid for the relevant service.
We shall not be liable for indirect or consequential losses including:
Loss of profits
Loss of business
Loss of revenue
Loss of data
Loss of goodwill
We reserve the right to update these Terms and Conditions at any time.
Updated versions may be published:
On our website
At our premises
On customer documentation
Continued use of our services constitutes acceptance of any revised Terms.
These Terms are governed by the laws of England and Wales.
Any dispute shall be subject to the jurisdiction of the courts of England and Wales.
